Develop respectful communication with learners, families and professional colleagues. Plan consultation which accommodates language and communication preferences and gives learners an active role. Explore augmentative communication and specialist collaboration without claiming proficiency in a sign language or a therapeutic intervention.

Learning outcomes

  • Adapt communication to a stated audience and purpose.
  • Plan a consultation with accessible participation options.
  • Define responsibilities in a collaborative support team.
  • Record decisions accurately while protecting confidentiality.

Main topics

  • Listening, learner agency and shared decisions
  • Accessible and multilingual communication
  • Augmentative and alternative communication principles
  • Family and caregiver partnerships
  • Team meetings and professional referral
  • Conflict resolution and anti-stigma communication
  • Confidential records and information sharing

Practical task

Prepare a communication pack for a fictional learner-support meeting. Include an accessible invitation, a learner contribution format, a meeting agenda, a responsibilities table and a follow-up summary. Role-play the meeting with adult peers and revise the pack from their feedback.

Assessment

Submit the pack and an individual reflective commentary. Assessment considers clarity, participation, professional boundaries and the quality of the agreed follow-up.