People Management for Line Managers

Manage everyday employment responsibilities using fair, documented processes. You will plan staffing, define work expectations and respond to performance and relationship problems. Activities connect operational needs with employee development, wellbeing and the proper referral of complex employment matters.

Learning outcomes

• Draft a role description
• Conduct structured performance feedback
• Plan a staff development response

Main topics

• Workforce needs
• Job descriptions
• Recruitment participation
• Performance feedback
• Development planning
• Employee relations

Practical task

Compile a line manager's staffing and performance improvement file.

Assessment

Assessment combines applied exercises, a documented case or practical portfolio and an individual written or oral explanation. Judgement considers technical accuracy, reasoning, evidence quality and the feasibility of recommendations.