Turn organisational objectives into coordinated work. You will develop plans, allocate responsibilities and examine how structures influence decisions. Cases introduce resource constraints, delegation and performance information, with attention to the practical relationship between a plan and everyday operations.

Learning outcomes

  • Develop an operational plan
  • Allocate roles and resources
  • Select suitable performance measures

Main topics

  • Planning levels
  • Decision making
  • Organisational structures
  • Delegation
  • Coordination
  • Performance controls

Practical task

Prepare a quarterly operating plan with responsibilities, resources and review points.

Assessment

Assessment combines applied exercises, a documented case or practical portfolio and an individual written or oral explanation. Judgement considers technical accuracy, reasoning, evidence quality and the feasibility of recommendations.

Last modified: Sunday, 13 September 2026, 4:47 PM